Cabana bookings represent a highly profitable yet often underutilized opportunity for resorts looking to boost revenue.
Unfortunately, many resorts still rely on outdated booking processes that make it difficult for guests to find available cabanas, frustrating both guests and staff and leading to empty cabanas and missed revenue.
As a result, resorts are losing out on one of their most lucrative assets.
The solution?
A smart, streamlined cabana booking system that not only makes cabanas more visible and easier to reserve but also helps manage occupancy and revenue in a way that benefits both guests and staff.
Resorts that have adopted such systems are already seeing impressive results—such as The Westin Reserva Conchal, one of the top all-inclusive resorts in the Americas, where 50% of all cabana bookings are now made via their app. This has led to a 20% increase in cabana revenue and significantly improved guest satisfaction scores.
These results prove that a modern, tech-driven approach to cabana bookings can drive booking volume, revenue, and guest satisfaction.
Here's how it works.
Visibility and ease of booking
The traditional booking process often leaves guests unable to see real-time availability or easily select their preferred cabana, resulting in booking errors, wait times, and missed opportunities. Without a clear system, empty cabanas go unnoticed, and staff are left scrambling to fill spots.
Implementing a real-time availability system with an interactive map that displays all available cabanas gives guests the freedom to quickly browse and book the exact cabana they want. This boosts booking flexibility and reduces empty spots, while eliminating the risk of overbooking.
Guests will appreciate the convenience and control they have over their bookings, which translates into higher guest satisfaction.
Fast and frustration-free booking
Long wait times, inefficiency, and lack of visibility can cause frustration for guests looking to reserve a cabana. When the booking process is cumbersome, it leads to missed bookings and dissatisfaction, often resulting in lost opportunities for the resort.
A booking system that allows guests to select and reserve their cabana in seconds via the resort’s app or website—along with the option to make an upfront payment—takes the hassle out of the equation.
This makes the booking process incredibly fast, reducing no-shows, cutting down on wait times, and offering a seamless experience. Guests can easily lock in their preferred spot, and resorts can secure payments upfront, reducing the chances of cancellations.
Segmented pricing and custom packages
Many resorts miss out on significant revenue because their booking systems don’t allow for flexible pricing or tailored offerings. With customizable packages, resorts have the freedom to configure their cabanas and services the way they want, offering guests unique, personalized experiences.
By combining this with segmented pricing, resorts can set different rates based on guest profiles. For example, you can create exclusive packages for VIP guests, offering all-inclusive services at a premium price, while regular guests can select from a variety of optional services at additional charges.
This combination of flexible, customizable packages and dynamic pricing enables resorts to optimize upsell opportunities, giving staff complete control over rates. It allows them to offer a more personalized experience for each guest while maximizing revenue potential for the property.
Efficient cabana management
Outdated booking systems can leave resort staff struggling to track real-time cabana availability, leading to booking errors, staff frustration, and delays. When there is no clear view of occupancy, it becomes difficult for staff to manage bookings efficiently, especially during peak times.
A visual dashboard that offers a complete, real-time overview of cabana occupancy helps staff quickly track availability and manage bookings with ease. This reduces staff workload, cuts down on booking errors, and improves operational efficiency. Staff can stay focused on delivering top-notch guest service instead of wrestling with complicated systems or manually tracking availability. The result is a smoother, more efficient operation.
Expand your reach with external bookings
To expand the reach of customers, Cabanas PRO allows bookings from external channels like the website, Google, or any other platform by using a simple URL link that syncs seamlessly with the system. This means that not only can guests book from the guest app, but external visitors can also book easily, significantly powering the revenue of the cabanas.
This extended reach helps resorts attract more potential guests, driving more revenue from external traffic and ensuring that cabanas are consistently booked and generating income.
The bottom line: maximize your resort’s potential
By adopting a modern cabana booking system, resorts can significantly boost occupancy, reduce empty spots, and create a frustration-free guest experience. A seamless booking system is not only good for your guests—it’s good for your bottom line. With the ability to offer real-time booking, flexible pricing, and a streamlined process for staff, resorts can unlock the full potential of their cabana offerings.
As seen at The Westin Reserva Conchal, resorts that implement a digital cabana booking system see significant boosts in both revenue and guest satisfaction. The ability to book easily and in real-time has increased their cabana bookings by 50% and enhanced guest experience ratings, making it clear that such systems provide a win-win situation for both resorts and their guests.
In an increasingly competitive market, offering a frictionless, efficient booking experience ensures guests will want to return. Whether it’s streamlining operations, improving revenue generation, or enhancing guest satisfaction, a smart cabana booking system offers the tools resorts need to succeed.
Don’t let valuable cabanas sit empty—maximize their potential, increase revenue, and provide an exceptional guest experience with a smarter, more efficient booking solution.
Ready to transform your resort’s cabana experience? The time is now.
