Guest Experience Platform for Hotels

Better guest experiences.
More revenue beyond the room.

Connect guests with everything your hotel offers, while giving your team one platform to manage services, simplify operations, and increase ancillary revenue.

For your guests

For your staff

Trusted by +1,000 hotels around the world

The hotel guest experience platform that connects it all

Bring guests, staff, and hotel services together in one system. No more scattered information, disconnected tools, or missed revenue opportunities.

Everything guests need, right in their hands

Give guests instant access to your digital compendium, interactive maps, services, bookings, and concierge assistance, all in their preferred language.

One platform for your entire team

Manage service information, bookings, guest requests, communications, and daily operations in one connected system. Less manual work, more time for guests.

More revenue from every stay

Make your services easier to discover, book, and buy. Turn every guest interaction into an opportunity to grow ancillary revenue.

FOR YOUR GUESTS

Make every service easy to discover, book and pay for

Give guests the freedom to discover, book, and pay for everything your hotel offers, directly from your hotel guest app. Fewer steps for guests mean better experiences and more opportunities to grow revenue.

FOR YOUR STAFF

The hospitality platform built for the way your teams work

Keep every service under control

Manage reservations, availability, and daily operations across restaurants, spa, and other hotel facilities.

Respond faster to guest needs

Centralize requests, maintenance issues and guest messages so nothing gets missed.

Improve operations with real-time data

Track service performance and get guest feedback during the stay to improve operations and drive revenue.

Work from anywhere in the hotel

Manage bookings, orders and requests from any phone or tablet with the Staff App. No downloads needed.

Make every guest experience feel like your brand

Your digital guest experience should feel like an extension of your brand, not a third-party product. STAY keeps your identity consistent across your portfolio while adapting to each hotel's unique services and guests.

Fully customizable to fit your brand

Customize every detail, from colors and fonts to imagery and layouts, to create a digital experience that looks and feels entirely yours.

Central control with local flexibility

Set brand standards centrally and apply them across your portfolio, while giving each hotel the freedom to manage its own content and offerings.

Make the most of your Guest’s Experience

We're revolutionizing hotels!

Set up your app within minutes

Get a fully-functional app in just a few minutes. No coding or development is required.

Branded look & feel

Your hotel's brand identity, logo, and colors are what guests see while using our technology. STAY isn't visible to them.

Easy to use for everyone

Our design is intuitive to provide a user-friendly experience to your staff and guests. They will quickly get familiar with it.

Multilingual

Having all the hotel info available in their language, your guests won't find any barriers when interacting with your staff.

Web App, Native App or Embedded App

You decide how your guests access the app: by scanning QR Codes, downloading iOS or Android apps, or even through your corporate app.

Expert Support

Our Customer Success team will provide constant guidance and support to help you achieve your hotel goals.

Trusted by 1,500+ hotels. Proven by results.

+45%

Increase in premium-service sales by making spa treatments, romantic dinners, and other premium services easier to discover and book.

Read Westin's story

Spa revenue by increasing service visibility and making spa bookings instant for hotel guests and day visitors.

Read Barceló's story

+90%

Guest adoption by giving guests convenient access to hotel services, with no app download required.

Read Hyatt's story

+70k

Restaurant reservations per month, eliminating queues that previously lasted up to two hours.

Read Viva's story

Frequently asked questions

What is a guest experience platform for hotels?

A guest experience platform connects guests with hotel services while giving staff the tools to manage daily operations. STAY combines hotel information, service bookings, ordering, guest communications, and performance insights to improve experiences and increase ancillary revenue.

Does STAY integrate with our existing PMS and hotel systems?

Yes. STAY integrates with leading PMS, POS, payment gateways, and other hospitality systems. Our team can help you confirm compatibility with your existing technology.

Can STAY be used across multiple hotels or hotel brands?

Yes. STAY supports hotel groups with centralized brand management, customizable experiences for each property, and portfolio-wide performance insights. You can start with individual hotels and scale across your portfolio.

How long does it take to implement STAY?

Implementation time depends on your hotel's requirements, selected modules, and integrations. Our team supports setup, configuration, and staff training to help you get started.

Do guests need to download an app to use STAY?

No. Guests can access services through a web app using a QR code or link, without downloading anything. Native and embedded app options are also available.

How does STAY help hotels increase ancillary revenue?

STAY helps hotels increase ancillary revenue by making services easier to discover, book, and pay for. Hotels can promote premium experiences, relevant offers, and add-ons through our hotel upsell software, encouraging guests to spend more during their stay.

How much does STAY cost?

STAY offers a modular solution, with pricing based on your property's requirements and the products you need. Contact our team for a tailored proposal.