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The Guest Experience OS for Resorts

The all-in-one system that streamlines operations and enhances guest satisfaction.

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Dreams Natura Resort, Cancún

Boost engagement with an interactive experience

Improve your team agility and efficency

Increase revenue by making all services accesible

Key features for a successful resort

STAY has a lot of features for hotels of all kinds. However, we have some specific functionalities that make hundreds of resorts stand out in terms of guest experience, communication, and revenue.

Restaurants

Bring greater efficiency to your restaurants

Organizing in a chaotic environment is the key to your resort's F&B facilities. Boost your restaurant's performance by keeping everything under control.

  • Optimize your dining rooms with the Table Manager
  • Set restrictions for each type of guest and package
  • Manage your bookings in real time

More about Restaurants

RestaurantsProV2
Cabanas & Ordering

Booking your cabanas is now as easy as 1-2-3

Cabanas are a relaxing experience; booking them must be quick and easy.

Manage reservations easily

Find out what's happening in your cabanas and tables in a simple, visual and intuitive way

New ordering experience

Guests can order and pay for food and drinks from their cabana or table by scanning a QR

More about Ordering

Cabanas
Resort Map

Make your facilities easier to find

Guests will now be guided to hotspots at your resort using your hotel app. Guests will now be guided to hotspots such as pools, restaurants or leisure areas at your resort using your hotel app.

More about Resort Map

ResortMap
Spa & Wellness

All your spa & wellness services in 3 clicks

Your guests want to relax. Show them all your services and facilities in a very visual way. Elevate your experience with effortless reservations. Keep the relaxed vibe going from start to finish.

SPA
Activities Calendar

Promote events and let your guests book online

Inform your guests about the available activities, provide access to the schedule and details through their smartphones, and enable them to make reservations for the activities that interest them the most.

Events
 
Kids Club

Simplify Kids Club registration for guests and staff

A key facility for families and hotels. All the information will now be sent straight from the guest's phone, so it'll be fast and smooth

More about Kids Club

KidsClub

Other features to make your resort stand out

 

Destination Guide

Get your guests to explore the most iconic places of the area where your resort is

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Instant Feedback

Receive real-time reviews so you can spot bad experiences before your guests leave

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Hotel Directory

Make your life easier. Go paperless and put all the useful information on your guests' phones

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Requests

Do your guests need more pillows? Or shampoo? They can get anything through your resort’s app

Room Service

Your guests can now order food and drinks from their smartphones anytime, anywhere

Tours

Third-party tours will be a hit with your guests. Give them a hand and promote them via app

"STAY lets our guests know what the resort offers beforehand. Interaction occurs through the app when they are in-house, and the purchasing process is shortened. It's all at their fingertips"

Deyanira Martínez

Resident Manager
View case study
Dreams natura imagen

Make your hotel's guest experience awesome

Trusted by +1,100 hotels around the world

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