Take control of your guests’ requests
Increase your team agility when it comes to taking care of guests. You'll be able to manage tasks and requests better if everything is centralized.
Make sure no request is disregarded
Keep your guests informed in real time
Spend more time helping your guests
Centralize all requests and keep them under control
Since all requests are centralized in the system, you will know if a task is pending to be managed, if it's in progress or if it's already completed.
Amenities
Your guest can request extra room amenities or any other available items anytime, from a towel to a shampoo bottle.
Technical Support
Let your guests ask for assistance in real time so you can solve any incident as soon as possible.
Housekeeping
If your guest needs to ask for an extra cleaning service, there's the option to request it through the app.
Room Service
Guests will have access to food and drink ordering service using the app from the comfort of their room.
Provide a better service with real-time communication
Let your guests know how their requests are going in real time: share their current status only or provide full detail of the progress to manage requests exactly as your guests expect.
Keep track of all requests from anywhere
Keep your staff on top of everything they need to do no matter where they are. They’ll be able to manage and track requests, issues, and their status as easily as taking your phone out of your pocket.
What customers love about us
With STAY, we are responding 70% faster to guest booking requests.
This great tool helps us improve the fluency and effectiveness of our communication with our guests.
This application is optimally adapted to hotels’ requirements. And above all, I would highlight their professional and efficient customer service. We have felt very much supported throughout the implementation process.
Implementing STAY has allowed us to reduce our teams’ workload, and to digitize and streamline the relationship with our guests.
he app is very easy to use. Making a reservation is very simple for guests. I think we will keep working with this app for a long time.
With STAY, it’s much easier to communicate with our guests, and the management of their requests is quicker. Our guests really appreciate that.
A complete platform including all the tools and features a hotel may need. It’s undoubtedly helping us optimize many of our processes and offer a better service to our guests.
With STAY, we are responding 70% faster to guest booking requests.
This great tool helps us improve the fluency and effectiveness of our communication with our guests.
This application is optimally adapted to hotels’ requirements. And above all, I would highlight their professional and efficient customer service. We have felt very much supported throughout the implementation process.
Implementing STAY has allowed us to reduce our teams’ workload, and to digitize and streamline the relationship with our guests.
he app is very easy to use. Making a reservation is very simple for guests. I think we will keep working with this app for a long time.
With STAY, it’s much easier to communicate with our guests, and the management of their requests is quicker. Our guests really appreciate that.
A complete platform including all the tools and features a hotel may need. It’s undoubtedly helping us optimize many of our processes and offer a better service to our guests.