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What's New in October 2024

Fernando Muñoz
STAY

Our latest updates bring customizable designs, better insights, and streamlined scheduling to enhance your app and improve guest experiences.

What's new this month?

New homepage look & feel designer tool

 

Our new customizable design features give you the freedom to create a homepage that perfectly captures your brand’s identity.

You can now deliver a personalized experience that seamlessly aligns with your hotel's character and modify layouts, colors, and visual elements. Real-time previews ensure you can see changes instantly before publishing for a quick and easy transformation.

By enhancing your app's design, you can boost guest satisfaction and strengthen your brand presence, creating a memorable, tailored experience for every guest.


Watch how to work with the new app designer

Monthly insights summary by email

Iamgen 1

Our new monthly performance reports, exclusively for directors, provide key data on hotel usage, transactions, and revenue straight to your inbox.

With these insights, you can track performance, spot growth opportunities, and make informed decisions to stay ahead of the competition.

The report includes key usage metrics, revenue breakdowns by department, and transaction summaries to help refine your strategy and drive continuous improvement.

Therapist scheduling view

Iamgen 2

Our new therapist-centric calendar view makes seeing therapist availability at a glance easy, streamlining the booking process and reducing scheduling conflicts.

By aligning guest appointments with therapist schedules, you ensure smoother operations, balanced workloads, and a better overall experience for guests and staff.

Optimized revenue metrics 

Iamgen 3

We’ve enhanced the revenue metrics section of Insights to make it easier for hotel managers and directors to interpret key data.

With simplified KPI names, clear tooltips, and improved navigation, you can now quickly access and understand revenue trends, segment data by app type, and make informed decisions based on actionable insights.

These updates ensure a smoother experience when analyzing transactions and revenue, helping you capitalize on opportunities and address potential issues.

Guest itinerary toggle

Iamgen 4

The Concierge Chat now features a toggle switch that allows hotel staff to easily filter between service requests and reservations, making it more straightforward to prioritize tasks.

This change helps staff manage their time more efficiently, leading to faster response times, smoother operations, and improved guest satisfaction.

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