Daybeds and cabanas are luxury assets that can significantly boost resort revenue while offering guests a premium relaxation experience.
However, outdated reservation methods often lead to inefficiencies, frustrated guests, and lost profits. Streamlining the booking process can optimize operations, enhance guest satisfaction, and maximize earnings.
Here’s how resorts can do it.
However, outdated reservation methods often lead to inefficiencies, frustrated guests, and lost profits. Streamlining the booking process can optimize operations, enhance guest satisfaction, and maximize earnings.
Here’s how resorts can do it.
1. Enable real-time visibility and easy booking
Guests want simplicity and speed when reserving a daybed or cabana. Traditional systems—lacking real-time availability—cause booking errors, long wait times, and unoccupied spots.
A modern solution with live updates and an interactive map lets guests instantly see and select their preferred spot. Resorts like The Westin Reserva Conchal have seen cabana bookings rise by 50% after adopting such systems, proving that visibility reduces vacancies and keeps guests happy.
2. Speed up reservations and reduce no-shows
Complex booking processes deter guests and increase cancellations. A streamlined system—accessible via a mobile app or website—allows reservations in seconds.
Adding upfront payment options locks in bookings, while automated reminders keep guests committed. This minimizes no-shows and ensures steady occupancy, especially during peak times.
Adding upfront payment options locks in bookings, while automated reminders keep guests committed. This minimizes no-shows and ensures steady occupancy, especially during peak times.
3. Increase revenue with smart pricing and broader reach
Fixed pricing limits revenue potential. A flexible system lets resorts tailor rates and packages—think VIP upgrades or add-ons for regular guests—boosting both profits and personalization.
Connecting the system to external platforms like Google or TripAdvisor also opens reservations to day-use visitors, driving more bookings without added effort.
Connecting the system to external platforms like Google or TripAdvisor also opens reservations to day-use visitors, driving more bookings without added effort.
4. Simplify management with real-time tools
Manual tracking is error-prone and time-consuming, especially when demand spikes. A visual dashboard showing live occupancy lets staff oversee reservations effortlessly.
This cuts down on mistakes, frees up time for guest service, and improves efficiency.
With these systems, hotels can save significant time, allowing staff to focus on what truly counts—guest interactions. By leveraging technology, resorts' employees transform into hotel ambassadors, enhancing the guest experience.
'We employ over a thousand team members, and now, we automate routine tasks while preserving a personal touch where it matters most,' Claudio Natella, General Manager of Viva Wyndham Dominicus, said. 'Technology doesn’t cut jobs; it streamlines operations. Our staff size stays the same, but now they can prioritize guest well-being over paperwork'.
With these systems, hotels can save significant time, allowing staff to focus on what truly counts—guest interactions. By leveraging technology, resorts' employees transform into hotel ambassadors, enhancing the guest experience.
'We employ over a thousand team members, and now, we automate routine tasks while preserving a personal touch where it matters most,' Claudio Natella, General Manager of Viva Wyndham Dominicus, said. 'Technology doesn’t cut jobs; it streamlines operations. Our staff size stays the same, but now they can prioritize guest well-being over paperwork'.
5. Overcome implementation hurdles
Switching to a modern system can involve upfront costs, staff training, and tech integration challenges.
Resorts can ease the transition by rolling it out gradually—starting with high-traffic areas—and providing hands-on training.
The payoff? Higher bookings, lower costs, and happier guests—benefits that quickly justify the investment.
The Takeaway
Daybeds and cabanas are profit goldmines, but only if managed well. Streamlining reservations with a modern system fills more spots, boosts revenue, and delivers the seamless experience guests crave.
Resorts that stick with clunky processes risk losing ground to competitors. Evaluate your current setup and take the first step toward a more efficient, guest-friendly operation.
Resorts that stick with clunky processes risk losing ground to competitors. Evaluate your current setup and take the first step toward a more efficient, guest-friendly operation.
