Cookies Policy

1. What are cookies?

Cookies are small data files that are sent to the User's computer, smartphone or other access device when he/she visits a website and allow browsing information to be obtained and collected, and may even recognise the User's computer or device.

Cookies are essential for using the Internet and offer countless benefits in terms of interactive services, making it easier to use and browse websites. Cookies cannot harm your system, and are used to identify and resolve errors in accessing web pages or their services.

Mobail Apps, S.L. (hereinafter, STAY APP) uses cookies to collect information about use of its website by users and to improve their browsing experience. By using and browsing the website, users accept and agree to STAY APP storing cookies on their system or electronic device for the aforementioned purposes. Moreover, you hereby recognise the possibility of rejecting the processing of such data or information by setting your browser to reject cookies. However, the option to block cookies in your browser may prevent enjoyment of all STAY APP's features.

Pursuant to Art. 22.2 of the Information Society Services Act and following the guidelines of the Spanish Data Protection Agency, we proceed to detail STAY APP's use of cookies in order to keep you informed as exactly as possible.


2. What cookies does STAY APP use?

Google Analytics:

Google Analytics is a web analytics service provided by Google, Inc. domiciled in the United States, with registered offices at 1600 Amphitheatre Parkway, Mountain View, California 94043. In order to provide these services, cookies are used to collect information, including the user's IP address, which will be transmitted, processed and stored by Google in accordance with the terms set out on the Google.com website. This includes any transfer of this information to third parties for legal reasons or when such third parties process the information on Google's behalf.

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Users may revoke their consent to the use of cookies by adjusting the settings in their browser or by opting-out of them in the pop up they see the first time they enter www.stay-app.com.

Opt-out of Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=None

Intercom (Customer chat widget):

Intercom is a customer chat service provided Intercom, Inc., domiciled in the United States, with registered offices at 55 2nd Street, 4th Fl., San Francisco, CA 94105. We provide a limited amount of your information (such as sign-up date and some personal information like your email address) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our website or use our product.

As a data processor acting on our behalf, Intercom analyzes your use of our website and/or product and tracks our relationship by way of cookies and similar technologies so that we can improve our service to you.

For more information on Intercom's use of cookies, please visit https://www.intercom.com/terms-and-policies#cookie-policy

We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience.

For more information on the privacy practices of Intercom, please visit https://www.intercom.com/terms-and-policies#privacy

Intercom’s services are governed by Intercom’s terms of use which can be found at https://www.intercom.com/terms-and-policies#terms

If you would like to opt out of having this information collected by or submitted to Intercom, you can opt-out in the pop up which appears the first time a user enters https://www.stay-app.com. You can also write to: info@stay-app.com


3. Blocking cookies:

In addition to the two options we provide to opt out of the cookies on our website, the cookies installed on your system can be permitted, blocked or deleted via the browser settings. Depending on which browser you use, you can check one of the following links:

Chrome
Internet Explorer
FireFox
Safari

Moreover, private mode can be enabled in most browsers to delete cookies after the visit.

Finally, STAY APP reserves the right to amend the Cookie Policy at any time. Users should therefore check the Cookies Policy regularly.

Please contact us through the normal channels if you have any questions about our Cookies Policy.